Installation & Maintenance in the UK. Made Easy
Many European manufacturers trust our team to install and maintain their equipment here in the UK. It’s a much more cost-effective way of working, saves time, allows for quicker responses to any issues AND enhances customer loyalty. It’s a win/win for everyone…
Your customers here in the UK continue to face business challenges. Installing, maintaining, repairing or servicing your plant or machinery shouldn’t be one of them.
We also know that sending your engineers to do an install or react to an issue is costly and time consuming. Can you spare the manpower? Is it the most efficient way of working? Is your customer waiting impatiently, regretting the day they bought your machinery?
It doesn’t feel good for anyone!
On the other hand, we know how it feels to be able to come to the rescue, uphold your brand promises and get your customers up and running.
Lift, Hold & Separate: A Pandemic Success Story
Problems installing and servicing plant and machinery here in the UK were made even worse by the pandemic. Restrictions meant that engineers just couldn’t travel to the UK.
So when we were approached by Lift, Hold & Separate (LH&S) to install machinery they’d bought from a German manufacturer, we knew we could help.
Lift, Hold & Separate have 75 years’ experience in magnetic solutions. They serve all industries but their business is niche. So, when their previous electrical contractor retired, they were in the market for a new partner to handle their long-term maintenance contracts.
“Our niche industrial work requires finding the right partner who understands our business and can offer bespoke solutions.”
Our partnership began in the pandemic when LH&S needed to install equipment manufactured in Germany. They’d traditionally used factory engineers for installations but that just wasn’t possible.
We set out to get a clear understanding of their business and their needs. We did a site visit and got to know them face-to-face. We understood the importance of their investment in this capital equipment, and the need to step in quickly if something goes wrong, both in terms of safety for their people and to protect their bottom line.
“We trust Randoll Industrial has our best interests in mind and can rely on them to act as an extension of our team when we need them.”
We work with manufacturers in exactly the same way – as an extension of your team, approaching challenges logically and calmly, and adding value by innovating positive solutions.
Now that the pandemic is all but over, we’re continuing to work with and helping LH&S to not only operate efficiently and effectively, but also to grow.
“The refreshing thing about Randoll Industrial is that they’re always open to a challenge. Many other electrical and industrial contractors tend to be dyed in the wool and stick to what they know. Working with Joel and his team always gives us the impression that nothing is insurmountable. That’s the kind of business that we want to work with and continue to grow with in the future.”
Andrew MacKenzie Director, Lift Hold & Separate
Read more about our Specialist Electrical Engineering Support for LHS in the project case study.
Trust the Randoll Industrial team to install, commission, maintain and repair your machinery, to your specification and in line with local regulations. We offer expert and objective diagnostics and will liaise with your professionals to save you time and money.
If you’d like to find out more, get in touch!
